According to the research and advisory company, Forrester, this year the concept of digitizing product and service offerings has been put into practice.
It should be noted that the digital transformation has encompassed a much broader concept than it was before the pandemic, adopting new elements to modern technology, which according to our consultants has not only been corporate but has also integrated and consolidated the new processes required this year, which according to recent demands, range from online purchases, the cloud ecosystem, to the security of the digital service.
The consolidation of remote work
One of the most consolidated trends in 2021 has been working remotely, being one of the most projected preferences for companies since the start of the pandemic, identifying new skills and abilities for the use of their management, to strengthen the requirements of remote work clients.
In a conversation with Sergio Hume, leader of Transformation and Innovation at Axity, the challenges for companies this year were associated with working remotely, which triggered a series of needs of customers who were working from home to their suppliers. It was the year of consolidation as such of remote work or telework. Likewise, stabilizing this trend for next year has been increasingly conceived, also knowing that due to the pandemic context, this will continue to be taught in companies that still find remote work useful.
Companies migrated to the cloud
Another trend most used by organizations is migration to the Cloud. The cloud ecosystem that provides processing and storage services to database applications has been the most useful digital strategy for this year, accelerating the development of companies. “The clear theme of the entire industry is that they went to the cloud during 2021. I don’t think there is an industry that is not going or thinking about going to the cloud with all the advantage and agility that that means,” added Hume.
According to information technology research and consulting firm Gartner, cloud-native platforms are the trends this year and next, hoping to improve on the traditional lift-and-shift approach to cloud. “In 2021 and what will continue in 2022 is precisely the consolidation of these strategies and the decentralization of solutions that were previously corporate,” explains the Director of Cybersecurity at Axity, Hernando Díaz Bello, who also stated that companies already obtain more information of its customers in the cloud and who are currently working on the security of this corporate ecosystem.